This Privacy Policy outlines how Golden Ratio Studios Pte. Ltd. and its subsidiaries or affiliates (collectively referred to as "Golden Ratio Studios Pte. Ltd.") handle personal information collected in connection with your use of www.Goldenratiostudios.io and/or the games and applications offered by Golden Ratio Studios Pte. Ltd. This encompasses software you have downloaded or are about to download, any software embedded on a website or about to be embedded ("Golden Ratio Studios Pte. Ltd. Games"), applications created by Golden Ratio Studios Pte. Ltd. available through social networking sites ("SNS Apps"), applications created by Golden Ratio Studios Pte. Ltd. available through mobile devices ("Mobile Apps"), software running on Golden Ratio Studios Pte. Ltd.'s servers ("Golden Ratio Studios Pte. Ltd. Software"), content, related documentation, information on the Golden Ratio Studios Pte. Ltd. domain, and information exchanged between users through the Golden Ratio Studios Pte. Ltd. Software (collectively, the "Service").
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Your privacy is important to us, and we have designed the Service to protect your information from unauthorized disclosure. This Privacy Policy explains how we collect, use, and, in certain circumstances, share your personally identifying information. Please review this Privacy Policy carefully, and if you have any questions, feel free to contact us. This Privacy Policy is framed in view of the Personal Data Protection Act 2012 (PDPA) of Singapore. By registering for, accessing, using, and/or downloading any Service, you agree to Golden Ratio Studios Pte. Ltd.'s Privacy Policy and to abide by Golden Ratio Studios Pte. Ltd.'s Terms of Service. Among other things, you consent to the collection and use of your personal information as outlined in this Privacy Policy, which may be amended from time to time. We may update the Privacy Policy, and if we do, we will post a notice of changes on the website www.goldenratiostudios.io. Please check this page periodically for any updates.
Types of Information
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Personal Information: Personal Information includes any information that may identify an individual, such as first and last names, physical or temporary addresses, telephone numbers, date of birth, age, gender, email addresses, or any other contact information, financial information including bank account details, credit/debit card details, or other payment information. Additionally, Sensitive Personal Data or Information ("SPDI") includes Personal Information such as passwords and financial details (bank accounts, credit and debit cards, or other payment instruments), as well as physical information. The Company limits the collection of Personal Information to what is necessary for its intended purpose.
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Business Information: Business Information refers to any information that may identify an individual's business, including but not limited to the name and address of the entity, date of incorporation, email address of the entity, contact information of the registered office, company
identification number (CIN), financial information including bank account details, PAN details, names of directors, and other relevant information.
Non-Personal Information: Non-personal information pertains to information that does not specifically identify an individual or business but includes data such as browser type, URLs of previously visited websites, Internet Service Provider (ISP), operating system, and Internet Protocol (IP) address. This may also encompass information voluntarily provided by users, such as responses to questionnaires or surveys.
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Usage Information: Usage Information encompasses all data and information collected automatically through the website or third-party analytics service providers. This includes system administrative data, statistical and demographic data, operational information, and data generated by or characterizing the use of the website, such as cookies, website traffic, time spent on the website, number of visits, and other similar information indicating the mode and manner of website use.
Personal Information, SPDI, Business Information, Non-Personal Information, and Usage Information are collectively referred to as "Information."
What We Collect
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Golden Ratio Studios Pte. Ltd. offers various options regarding the information you provide us:
When you register a profile with Golden Ratio Studios Pte. Ltd., your profile information (name, address, gender) is collected. You may use a Golden Ratio Studios Pte. Ltd. account or a social network account to identify yourself on a Golden Ratio Studios Pte. Ltd. site, which may provide additional information about your profile.
We collect and record the information you provide, except for sensitive personal details such as social security numbers or driver's license numbers. Exceptions may include billing and payment information, where we store necessary details for processing.
You may choose to share additional information about yourself (gender, age, occupation, interests, etc.), which may also be collected.
Any information shared in content, such as games, is considered public and at your discretion.
When using SNS Apps or Mobile Apps, information about your usage may be recorded, including details visible on your social network page.
Third-party content providers may also collect information through cookies or by asking for information through the site itself.
We may use information collected from other sources to supplement user profiles.
Links to other websites are provided, and users are encouraged to review the privacy policies of those sites.
Children's Privacy
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Golden Ratio Studios Pte. Ltd. does not knowingly collect personal information from children under the age of 13. If you are under 13, please refrain from registering or providing any personal information. We promptly delete any information collected from individuals under 13 upon discovery. If you believe we have inadvertently collected information from a child under 13, please contact us at Info@grstudios.io.
For children aged 13 to 18, we recommend obtaining parental permission before sharing any personal information online.
How We Use Your Information
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We do not sell or rent your Personally Identifiable Information to third parties. However, we may use non-personally identifiable information to understand user preferences, assist advertisers in targeting ads, and notify you of new releases or solicit feedback.
With your consent, we may send push notifications or local notifications to your mobile device.
Your information is used to manage your account, respond to inquiries, provide information about products and services, resolve glitches, improve services, and manage our relationship with you.
By accepting our Privacy Policy or providing information, you consent to the collection, use, processing, and transfer of information as deemed necessary.
We may access, preserve, and disclose your information if required by law or to protect our rights and property, as detailed in our Terms of Service Agreement.
You can submit a Data Deletion Request to erase your personal information from our game. Do refer to this FAQ.
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Controlling Your Personal Information
You can terminate your account at any time to remove your profile and personal information from view, although some information may be retained by Golden Ratio Studios Pte. Ltd. at our discretion.
You may provide another person's email address for invitations or communication through the Service, with options for the recipient to opt-out.
We may disclose such information if required by law.
Cookies
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To enhance user experience, we use cookies on many web pages, which store preferences but do not automatically provide Personally Identifiable Information unless voluntarily provided. Cookies help personalize experiences, offer products or services, and understand site usage. Third-party cookies may also be used, but their use is beyond our control.
You may decline cookies if your browser permits, although certain features may be unavailable.
Third-Party Advertising
We use third-party advertising companies to serve ads on our site and may use information derived from your visits, preferences, and activity to target advertising. Golden Ratio Studios Pte. Ltd. does not provide Personally Identifiable Information to third-party advertisers.
Security
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We employ industry-standard security practices,
including encryption and firewalls, to protect your information. However, no security system is impenetrable, and we cannot guarantee absolute security.
If you have questions about website security, please contact us at Info@grstudios.io.
Additional Inquiries
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Feel free to contact us at Info@grstudios.io if you have further questions about Golden Ratio Studios Pte. Ltd. or the Privacy Policy.